{"id":3843,"date":"2025-10-08T12:28:03","date_gmt":"2025-10-08T09:28:03","guid":{"rendered":"https:\/\/dge.ee\/cookie-policy\/"},"modified":"2025-10-08T15:18:16","modified_gmt":"2025-10-08T12:18:16","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/dge.ee\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p data-start=\"0\" data-end=\"290\"><strong data-start=\"0\" data-end=\"22\">General Provisions<\/strong><br data-start=\"22\" data-end=\"25\" \/>These privacy terms describe how O\u00dc Hendrikson &amp; Ko (hereinafter \u201cwe\u201d) process personal data on the website dge.ee (hereinafter \u201cthe website\u201d) and how we use cookies. We process data in accordance with the General Data Protection Regulation (GDPR) and Estonian law.<\/p>\n<hr data-start=\"292\" data-end=\"295\" \/>\n<p data-start=\"297\" data-end=\"408\"><strong data-start=\"297\" data-end=\"312\">Definitions<\/strong><br data-start=\"312\" data-end=\"315\" \/><strong data-start=\"315\" data-end=\"326\">Visitor<\/strong> \u2013 a person who visits the website or submits data to us (e.g. fills in a form).<\/p>\n<p data-start=\"410\" data-end=\"519\"><strong data-start=\"410\" data-end=\"427\">Personal data<\/strong> \u2013 information relating to an identified or identifiable person (e.g. name, email, phone).<\/p>\n<p data-start=\"521\" data-end=\"627\"><strong data-start=\"521\" data-end=\"535\">Processing<\/strong> \u2013 any operation performed on personal data (collection, storage, transfer, deletion, etc.).<\/p>\n<hr data-start=\"629\" data-end=\"632\" \/>\n<p data-start=\"634\" data-end=\"730\"><strong data-start=\"634\" data-end=\"678\">Data Processed and Methods of Collection<\/strong><br data-start=\"678\" data-end=\"681\" \/>We process data primarily in the following cases:<\/p>\n<ul data-start=\"732\" data-end=\"1308\">\n<li data-start=\"732\" data-end=\"829\">\n<p data-start=\"734\" data-end=\"829\"><strong data-start=\"734\" data-end=\"790\">Inquiry and quotation forms (WPForms\/Gravity Forms):<\/strong> name, email, phone, message content.<\/p>\n<\/li>\n<li data-start=\"830\" data-end=\"955\">\n<p data-start=\"832\" data-end=\"955\"><strong data-start=\"832\" data-end=\"860\">Email and communication:<\/strong> email exchanges with partners\/clients (including billing information for service provision).<\/p>\n<\/li>\n<li data-start=\"956\" data-end=\"1090\">\n<p data-start=\"958\" data-end=\"1090\"><strong data-start=\"958\" data-end=\"987\">Website usage statistics:<\/strong> page views, device\/information in anonymised form. Statistical cookies are loaded only with consent.<\/p>\n<\/li>\n<li data-start=\"1091\" data-end=\"1225\">\n<p data-start=\"1093\" data-end=\"1225\"><strong data-start=\"1093\" data-end=\"1122\">Web services and content:<\/strong> Google Maps, YouTube, Google Fonts, Google reCAPTCHA \u2013 loaded according to the cookie consent given.<\/p>\n<\/li>\n<li data-start=\"1226\" data-end=\"1308\">\n<p data-start=\"1228\" data-end=\"1308\"><strong data-start=\"1228\" data-end=\"1251\">Billing\/accounting:<\/strong> invoice and contracting partner data as required by law.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1310\" data-end=\"1313\" \/>\n<p data-start=\"1315\" data-end=\"1404\"><strong data-start=\"1315\" data-end=\"1341\">Purposes of Processing<\/strong><br data-start=\"1341\" data-end=\"1344\" \/>We use website visitor data only for the following purposes:<\/p>\n<ul data-start=\"1406\" data-end=\"1795\">\n<li data-start=\"1406\" data-end=\"1487\">\n<p data-start=\"1408\" data-end=\"1487\">responding to visitor inquiries, preparing quotations and providing services;<\/p>\n<\/li>\n<li data-start=\"1488\" data-end=\"1524\">\n<p data-start=\"1490\" data-end=\"1524\">managing billing and accounting;<\/p>\n<\/li>\n<li data-start=\"1525\" data-end=\"1627\">\n<p data-start=\"1527\" data-end=\"1627\">improving the operation and user experience of the website, including collecting usage statistics;<\/p>\n<\/li>\n<li data-start=\"1628\" data-end=\"1732\">\n<p data-start=\"1630\" data-end=\"1732\">providing visitors with relevant information and marketing offers, if the visitor has given consent;<\/p>\n<\/li>\n<li data-start=\"1733\" data-end=\"1795\">\n<p data-start=\"1735\" data-end=\"1795\">ensuring website security and preventing potential breaches.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1797\" data-end=\"1879\">We process data only to the extent necessary to achieve the purposes listed above.<\/p>\n<hr data-start=\"1881\" data-end=\"1884\" \/>\n<p data-start=\"1886\" data-end=\"2194\"><strong data-start=\"1886\" data-end=\"1897\">Cookies<\/strong><br data-start=\"1897\" data-end=\"1900\" \/>We use necessary, preference, statistical\/analytical and marketing cookies.<br data-start=\"1975\" data-end=\"1978\" \/>Necessary cookies ensure the functioning of the website, preference cookies store user choices, statistical cookies help analyse traffic, and marketing cookies enable us to provide relevant content and advertising.<\/p>\n<p data-start=\"2196\" data-end=\"2301\">You can change your preferences at any time via the link in the footer: <strong data-start=\"2268\" data-end=\"2301\">\u201cAdjust consent preferences.\u201d<\/strong><\/p>\n<hr data-start=\"2303\" data-end=\"2306\" \/>\n<p data-start=\"2308\" data-end=\"2421\"><strong data-start=\"2308\" data-end=\"2324\">Data Sharing<\/strong><br data-start=\"2324\" data-end=\"2327\" \/>We share data only with partners who help us operate the website or provide services, such as:<\/p>\n<ul data-start=\"2423\" data-end=\"2721\">\n<li data-start=\"2423\" data-end=\"2468\">\n<p data-start=\"2425\" data-end=\"2468\">web hosting and server service providers;<\/p>\n<\/li>\n<li data-start=\"2469\" data-end=\"2507\">\n<p data-start=\"2471\" data-end=\"2507\">email and communication platforms;<\/p>\n<\/li>\n<li data-start=\"2508\" data-end=\"2600\">\n<p data-start=\"2510\" data-end=\"2600\">analytics and marketing service providers (e.g. Google Analytics, Google Maps, YouTube);<\/p>\n<\/li>\n<li data-start=\"2601\" data-end=\"2667\">\n<p data-start=\"2603\" data-end=\"2667\">website form solution providers (e.g. WPForms, Gravity Forms);<\/p>\n<\/li>\n<li data-start=\"2668\" data-end=\"2721\">\n<p data-start=\"2670\" data-end=\"2721\">accounting and technical support service providers.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2723\" data-end=\"2873\">We share data only when and to the extent necessary to provide the agreed service. All partners are obliged to protect the data as carefully as we do.<\/p>\n<hr data-start=\"2875\" data-end=\"2878\" \/>\n<p data-start=\"2880\" data-end=\"3106\"><strong data-start=\"2880\" data-end=\"2913\">Data Transfers Outside the EU<\/strong><br data-start=\"2913\" data-end=\"2916\" \/>Some service providers (e.g. Google) may process data outside the EU. In such cases, we use the European Commission\u2019s Standard Contractual Clauses (SCC) or another valid safeguard mechanism.<\/p>\n<hr data-start=\"3108\" data-end=\"3111\" \/>\n<p data-start=\"3113\" data-end=\"3136\"><strong data-start=\"3113\" data-end=\"3134\">Retention Periods<\/strong><\/p>\n<ul data-start=\"3137\" data-end=\"3402\">\n<li data-start=\"3137\" data-end=\"3246\">\n<p data-start=\"3139\" data-end=\"3246\">Inquiries and communication: up to 2 years after the last contact or until the end of the dispute period;<\/p>\n<\/li>\n<li data-start=\"3247\" data-end=\"3326\">\n<p data-start=\"3249\" data-end=\"3326\">Contracts and billing: up to 7 years in accordance with the Accounting Act;<\/p>\n<\/li>\n<li data-start=\"3327\" data-end=\"3402\">\n<p data-start=\"3329\" data-end=\"3402\">Statistics: according to the cookie policy or until consent is withdrawn.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3404\" data-end=\"3539\">We retain personal data only as long as necessary to achieve the purposes mentioned above or until the legally required period expires.<\/p>\n<hr data-start=\"3541\" data-end=\"3544\" \/>\n<p data-start=\"3546\" data-end=\"3729\"><strong data-start=\"3546\" data-end=\"3558\">Security<\/strong><br data-start=\"3558\" data-end=\"3561\" \/>We implement organisational and technical measures (access restrictions, logging, backups). Access is granted only to authorised persons according to their work duties.<\/p>\n<hr data-start=\"3731\" data-end=\"3734\" \/>\n<p data-start=\"3736\" data-end=\"3776\"><strong data-start=\"3736\" data-end=\"3751\">Your Rights<\/strong><br data-start=\"3751\" data-end=\"3754\" \/>You have the right to:<\/p>\n<ul data-start=\"3778\" data-end=\"4067\">\n<li data-start=\"3778\" data-end=\"3823\">\n<p data-start=\"3780\" data-end=\"3823\">receive information and access your data;<\/p>\n<\/li>\n<li data-start=\"3824\" data-end=\"3852\">\n<p data-start=\"3826\" data-end=\"3852\">rectify inaccurate data;<\/p>\n<\/li>\n<li data-start=\"3853\" data-end=\"3903\">\n<p data-start=\"3855\" data-end=\"3903\">request deletion or restriction of processing;<\/p>\n<\/li>\n<li data-start=\"3904\" data-end=\"3958\">\n<p data-start=\"3906\" data-end=\"3958\">object to processing based on legitimate interest;<\/p>\n<\/li>\n<li data-start=\"3959\" data-end=\"4012\">\n<p data-start=\"3961\" data-end=\"4012\">withdraw consent (e.g. for statistics\/marketing);<\/p>\n<\/li>\n<li data-start=\"4013\" data-end=\"4067\">\n<p data-start=\"4015\" data-end=\"4067\">request data portability where technically feasible.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4069\" data-end=\"4118\">To make a request, please contact: <strong data-start=\"4104\" data-end=\"4118\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4106\" data-end=\"4116\">dge@dge.ee<\/a><\/strong><\/p>\n<hr data-start=\"4120\" data-end=\"4123\" \/>\n<p data-start=\"4125\" data-end=\"4343\"><strong data-start=\"4125\" data-end=\"4158\">Links to Third-Party Websites<\/strong><br data-start=\"4158\" data-end=\"4161\" \/>Third-party plugins or links on our website (e.g. maps, videos) may collect data according to their own terms. Please review the privacy policies of the respective service providers.<\/p>\n<hr data-start=\"4345\" data-end=\"4348\" \/>\n<p data-start=\"4350\" data-end=\"4480\">Privacy terms may be updated to reflect changes in legislation or services. The latest version is always available on the website.<\/p>\n<p data-start=\"4482\" data-end=\"4597\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"4482\" data-end=\"4494\">Contact:<\/strong><br data-start=\"4494\" data-end=\"4497\" \/>O\u00dc Hendrikson &amp; Ko<br data-start=\"4515\" data-end=\"4518\" \/>Raekoja plats 9, 51004 Tartu<br data-start=\"4546\" data-end=\"4549\" \/><strong data-start=\"4549\" data-end=\"4559\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4560\" data-end=\"4570\">dge@dge.ee<\/a><br data-start=\"4570\" data-end=\"4573\" \/><strong data-start=\"4573\" data-end=\"4583\">Phone:<\/strong> +372 742 7777<\/p>\n","protected":false},"excerpt":{"rendered":"<p>General ProvisionsThese privacy terms describe how O\u00dc Hendrikson &amp; Ko (hereinafter \u201cwe\u201d) process personal data on the website dge.ee (hereinafter \u201cthe website\u201d) and how we use cookies. We process data in accordance with the General Data Protection Regulation (GDPR) and Estonian law. DefinitionsVisitor \u2013 a person who visits the website or submits data to us (e.g. fills in a form). Personal data \u2013  [&#8230;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3843","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Hendrikson DGE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dge.ee\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Hendrikson DGE\" \/>\n<meta property=\"og:description\" content=\"General ProvisionsThese privacy terms describe how O\u00dc Hendrikson &amp; Ko (hereinafter \u201cwe\u201d) process personal data on the website dge.ee (hereinafter \u201cthe website\u201d) and how we use cookies. We process data in accordance with the General Data Protection Regulation (GDPR) and Estonian law. DefinitionsVisitor \u2013 a person who visits the website or submits data to us (e.g. fills in a form). 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We process data in accordance with the General Data Protection Regulation (GDPR) and Estonian law. DefinitionsVisitor \u2013 a person who visits the website or submits data to us (e.g. fills in a form). 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